Why do so many organizations struggle with building and maintaining a CMDB? For many, it comes down to understanding what it takes to be successful and incorporating a more holistic approach. In this session we’ll uncover some of the inconvenient truths that are often overlooked when embarking on CMDB initiatives and along the way provide guidance on the path to value.
- Aligning CMDB outcomes with organizational goals
- Establishing a culture of good data management
- The intersection of platform, service, application and data governance
- The importance of defining use cases
- Managing manually controlled data/attributes
- CSDM impacts and value proposition
