The efficiency of your support desk can make or break the customer experience. Managers do what they can to ensure the team's performance, of course. But why not hear the inside perspective? Join us for a presentation directly from NC State's Math IT student techs. Get the inside scoop on what works and doesn't work to get the most out of your student techs, straight from the techs themselves!
Team Lead and Systems Architect at UNCG with primary responsibility for Microsoft M365 technologies (Teams, OneDrive/SharePoint, Exchange), security technologies (Microsoft Defenders, Microsoft Purview), and endpoint management (SCCM, Jamf).
Project Management Professional, PMP®, 15+ years working in project management, Agile, Scrum, new to Higher Ed, focused on hyper-planning, disruption avoidance and user adoption, relying on technical experts.
Monday October 3, 2022 1:45pm - 2:30pm EDT
Mecklenburg 3Sheraton Charlotte Hotel
When the UNC-Chapel Hill Digital Accessibility Office (DAO) started in July 2019, we set out to teach our campus community about digital accessibility. In this presentation, we'll guide you through how we constructed our training program to lay the foundation of best practices on campus, renovated the structure during COVID-19, and what's next for the program.
How do you demonstrate the impact of your QA efforts and use this information to sustain and build your work? In this session, we will share how we do this, provide links to survey instruments, present results, and discuss how to incorporate evaluation into QA plans.
James Webb serves Appalachian State University as the Deputy CIO & Chief Information Security Officer. Mr. Webb has over 20 years of experience with IT in higher education where he manages strategic, tactical, operational security issues in enterprise environments and leads in areas... Read More →
Monday October 3, 2022 1:45pm - 2:30pm EDT
Mecklenburg 2Sheraton Charlotte Hotel
There are a variety of ways that instructors can share feedback, but how can you ensure that your message is being received in the way it was intended. In this session, we will look at different types of feedback that instructors can give and some of the many ways it can be shared using built-in tools inside of the Canvas LMS.
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Monday October 3, 2022 1:45pm - 2:30pm EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Zero Trust is more than a buzz word, but the marketing hype and tangles of acronyms create confusion. In this vendor-neutral session designed for network and security pros, JJ will share real world examples of zero trust journeys, explain and illustrate architectures, plus untangle ZTA, ZTNA, SASE, SSE, and more.
Author, speaker, and 20-year tech veteran, Jennifer Minella has been helping security-conscious organizations solve network security challenges in meaningful ways. Combining master level network architecture skills with CISO and compliance experience, she translates complex technical... Read More →
Monday October 3, 2022 2:45pm - 3:15pm EDT
Mecklenburg 1Sheraton Charlotte Hotel
The future of Higher Education is arduous—managing disparate solutions, competition for students, the landscape of funding, expectations, and talent challenges continue to shift due to our ever-changing, increasingly digital world. To meet these challenges, Banner is a full, comprehensive enterprise resource platform (ERP) SaaS solution with a contemporary user interface matched by flexible, efficient technology architecture designed exclusively for higher education. Join us to hear about how Ellucian is modernizing the Banner ecosystem to serve every member of the education community, to enable new operational and functional efficiencies, and delivering purpose-built solutions with SaaS-native capabilities and game changing outcomes.
F5 Distributed Cloud (XC) SAAS has taken off like no product in F5 history. Customers have been eagerly anticipating F5's delivery of a cohesive set of application delivery services in a SAAS model for years. This modern platform can securely stitch together disparate networks and systems across any environment while providing rich application services suited for both traditional and modern apps, all from a single point of control. In many cases, Global Server Load Balancing (GSLB) is a technology of the past so come see a new and better way of stitching together your apps across multi-site environments The time is now, and the future is yours. Get Ready with XC!
With over 15 years of Enterprise IT experience, Brad joined F5 Networks a Field Sales Engineer and quickly found a home as a Security Specialist covering a large geography in the Mid-Atlantic region. F5 is the market leader in providing fast secure and high availability application... Read More →
Monday October 3, 2022 2:45pm - 3:15pm EDT
Governor's Ballroom 1Sheraton Charlotte Hotel
The growing prevalence of APIs presents security teams with an all-too-familiar problem - development can outpace security processes and protections, creating vulnerabilities that need to be addressed. In this session, we will discuss how the security team can implement a phased plan to introduce visibility into your APIs, determine which APIs expose sensitive data and finally to build processes around how APIs are managed. In particular, we will discuss best practices, illustrated with real-world use cases for securing APIs without slowing down the speed of development.
20 years of Post and Pre-Sales experience in the DHCP, DNS, IP Address Management (IPAM), or, DDI Field.Currently serving as a Senior System Architect at Infoblox, designing the next generation of DDI/IPAM Systems for the leading large scale Enterprise, Financial, and Education Systems... Read More →
Monday October 3, 2022 2:45pm - 3:15pm EDT
Mecklenburg 3Sheraton Charlotte Hotel
Team Lead and Systems Architect at UNCG with primary responsibility for Microsoft M365 technologies (Teams, OneDrive/SharePoint, Exchange), security technologies (Microsoft Defenders, Microsoft Purview), and endpoint management (SCCM, Jamf).
Monday October 3, 2022 3:45pm - 4:30pm EDT
Carolina ESheraton Charlotte Hotel
Project Management Professional, PMP®, 15+ years working in project management, Agile, Scrum, new to Higher Ed, focused on hyper-planning, disruption avoidance and user adoption, relying on technical experts.
Let's face it, we're all feeling it...Covid Overload. Over the past 2 years this virus has affected each of us either directly or indirectly and needless to say, we are all trying our best to deal with the "new normal". If you're anything like me, navigating this environment of teleworking, hybrid working and video conferencing can be a bit mind numbing at times and it can become easy to get distracted by life.
During this interactive session I will be sharing some tools that i've picked up along the way that will help you regain your focus and hopefully add some value to your work/life balance. We will discuss everything from reshaping habits & wasted energy, to getting over your "it" and many other topics in between. One of my favorite authors, Jim Rhon, once said "Don't wish it were easier, wish you were better". Join me as we become better so that navigating this new normal becomes easier.
For many years DeQuan served as the Director of Information Technology for Bennett College in Greensboro. After overseeing countless major projects, he then decided to move over to the corporate world by accepting an offer at the Center for Creative Leadership. While at CCL he worked... Read More →
Monday October 3, 2022 3:45pm - 4:30pm EDT
Carolina DSheraton Charlotte Hotel
Come meet Ron Bradley and Chris Deaton from the UNC CAUSE Executive Team to discuss all things SIG (Special Interest Groups). They will be answering questions, looking for new SIG leadership, and hoping to encourage each of you in all your SIG adventures!
This session will compare how tools with an LMS, as well as a proprietary software, InteDashboard, can be used to conduct Team-Based Learning activities online, looking at both the pros and cons of both platforms. In addition, attendees will learn the basic tenets of TBL and how this pedagogical pathway not only promotes deep learning of course content, but also teaches vital soft skills.
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Monday October 3, 2022 3:45pm - 4:30pm EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
The Data Warehousing & Analytics SIG was formed to share data warehousing and analytics experiences, discuss problems and brainstorm resolutions, share best practices, and share technology solutions and approaches. Recently, the SIG has been discussing each institution’s data warehouse vision, metadata solutions, and ETL development.
If your institution or you are interested in joining the Data Warehousing and Analytics SIG, please join us at this session.
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
Scotty Stroup is the director of East Carolina University's Enterprise Data Services team, which supports ECU's databases, data warehouse, enterprise reporting systems, and data governance program. He has over 25 years of experience in the IT industry, with 17 of those years in data... Read More →
Microsoft SIG, focused primarily on Microsoft cloud technologies (Azure, Azure AD, M365, Defenders, etc.).
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
Team Lead and Systems Architect at UNCG with primary responsibility for Microsoft M365 technologies (Teams, OneDrive/SharePoint, Exchange), security technologies (Microsoft Defenders, Microsoft Purview), and endpoint management (SCCM, Jamf).
Systems Programmer/Specialist, Appalachian State University
I am a Systems Programmer/Specialist at Appalachian State University. The team I work for is known as Enterprise, Microsoft, Apple & Chrome OS Systems (EMACS) within the Central IT division. You can read all the fun details at the bottom of this page, https://its.appstate.edu/about/central-it/infrastructure-and-systems... Read More →
Monday October 3, 2022 4:45pm - 5:30pm EDT
Mecklenburg 1Sheraton Charlotte Hotel
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
IT Project Management and Governance, Appalachian State University
Julie Taubman is an IT Project Manager in ITS at Appalachian State University. She previously worked as a computer scientist at the National Institutes of Health and a patent writer before joining Appalachian in 2008 as the University’s first research compliance officer.
I have been an IT project manager with NC State University since 2018. My main project focus areas have been IT security and IT infrastructure where I specialize in consensus building, communication, and structured processes.
Monday October 3, 2022 4:45pm - 5:30pm EDT
Mecklenburg 3Sheraton Charlotte Hotel
Associate Director of UNCW's IT Client ExperienceThe team that I have the pleasure of working with is responsible for all of the client facing interactions. We support 18,000 students, 2,000 faculty/staff, and about 7000 endpoints. I am happy to speak with anyone on all that we are... Read More →
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Monday October 3, 2022 4:45pm - 5:30pm EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Come and relax after an exciting first day back at UNC CAUSE! Meet, greet, and grab drinks with fellow attendees as well as our conference sponsors. This is a great chance to touch base with vendors already involved at your school and make new connections! We are glad to share that we have many returning vendors and several that are brand new to UNC CAUSE!
Monday October 3, 2022 5:00pm - 6:00pm EDT
Symphony BallroomSheraton Charlotte Hotel
Everette is a 29 year veteran of IT support much of which has been spent supporting Apple devices. He has worked 10+ year on walk-in and telephone help desk in the NC State academic environment. Currently he does advanced Apple Support, leads a team of full time and student developers... Read More →
Tuesday October 4, 2022 9:00am - 9:45am EDT
Carolina DSheraton Charlotte Hotel
In 2021, NC State’s Digital Education and Learning Technologies Applications (DELTA) formed a team to centralize DELTA’s accessibility leadership and partner with stakeholders. Our accessibility team uses diverse perspectives to develop strategies for problem-solving, training, outreach and awareness. We will share our journey thus far, then invite discussion about other strategies.
In this session we will share how we motivate and manage our student workforce with incentives and opportunities to help them advance their careers both before and after they graduate.
Associate Director of UNCW's IT Client ExperienceThe team that I have the pleasure of working with is responsible for all of the client facing interactions. We support 18,000 students, 2,000 faculty/staff, and about 7000 endpoints. I am happy to speak with anyone on all that we are... Read More →
Western Carolina University is transitioning from an on-premise Identity Provider (IdP- Microsoft ADFS) to Microsoft's cloud Identity Provider as a Service (IdPaaS - Azure Active Directory). This presentation provides an overview of benefits of Microsoft Azure Active Directory, issues and resolutions, and the process used to transition authentication an application to Azure Active Directory.
This presentation shares how to leverage people, space, and systems to ignite a culture of active learning on your campus. At UNC Charlotte, cross-campus collaboration ensures construction of flexible active learning classrooms, the creation of a cross-disciplinary faculty learning community (Active Learning Academy), and strategic partnerships to support rapidly evolving learning environments.
Faculty Development Specialist, University of North Carolina at Charlotte
Jules Keith-Le is a Faculty Development Specialist with the Charlotte Center for Teaching and Learning, a department within the School of Professional Studies. Jules has been working as an educator for over 20 years and has varied experience in the public and private sector. Prior... Read More →
Tuesday October 4, 2022 9:00am - 9:45am EDT
Governor's Ballroom 1Sheraton Charlotte Hotel
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Tuesday October 4, 2022 9:00am - 9:45am EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Why do so many organizations struggle with building and maintaining a CMDB? For many, it comes down to understanding what it takes to be successful and incorporating a more holistic approach. In this session we’ll uncover some of the inconvenient truths that are often overlooked when embarking on CMDB initiatives and along the way provide guidance on the path to value.
Aligning CMDB outcomes with organizational goals
Establishing a culture of good data management
The intersection of platform, service, application and data governance
Dale is champion for extending the IT value chain through use of End-to-End services and ServiceNow solutions that provide strong linkage to business outcomes. He is a strategic thinker focused on holistic solutions that deliver products and services with customer-centric features... Read More →
Tuesday October 4, 2022 10:00am - 10:45am EDT
Governor's Ballroom 1Sheraton Charlotte Hotel
It's often that customers feel that risk conversations are at odds with compliance conversations. That doesn't have to be the case! If you take a Standards Based approach to solving for compliance needs (PII, CMMC, NIST, Trusted Access), you can also have tremendous impact on mitigating risk as well.
This discussion will outline both areas, and how to approach them in a way that engages a Board of Directors in the overall success of the University. We'll focus on how to prioritize spending opportunities (HEER, IIJA, ARPA) so that they can have the most positive impact possible for every institution. Finally, we'll look at how a platform approach might simplify both compliance and risk for your organization.
Operations Director - SLED United Cybersecurity, Cisco Systems, Inc.
I lead the cybersecurity team in the US for all State & Local Governments, AND all EDU customers. We focus on helping customers navigate risk management, and work with them on how to prioritize funding.
Tuesday October 4, 2022 10:00am - 10:45am EDT
Mecklenburg 3Sheraton Charlotte Hotel
Join DNS for a conversation & discussion around CyberSecurity Techniques. We will discuss how to better protect your people and resources now and moving forward.
APEX Backup Services is a cloud-based data protection solution that ensures predictable, controllable costs without increasing complexity. It deploys in minutes and provides unlimited on-demand scaling to ensure growing data volumes are always protected. An intuitive web-based experience provides centralized visibility and management across workloads and users, ensuring your data is always protected. Offers extensive integrations with all the major hypervisors, including VMware, AHV, & Hyper-V.
Protect your backup data from encryption and deletion and accelerate ransomware recovery:
The digital transformation in education continues to expose technical and procedural challenge to ensure consistent security through the transition to cloud technologies and services. Organizations seeking to adopt multi-cloud strategies, gain economic and operational advantages, and support teaching and research are becoming more dependent on cloud applications and environments. Security architectures are not keeping pace with cloud-based networking innovations and continuation of remote work only increases the attack surface. This presentation will show pathways to engage security at the service edge, allowing organizations to shift away from purchasing numerous point-products to secure different parts of their networks and adopt a more cost effective operational service model.
Bob Turner is the Field Chief Information Security Officer (CISO) for Education at Fortinet, Inc. where he serves as a senior level strategic business and technical advisor responsible for the development of security thought leadership, strategy, threat, vulnerability & mitigation... Read More →
Tuesday October 4, 2022 10:00am - 10:45am EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Microsoft Teams Rooms – Windows vs Android. Which Option is Best for Your Organization? Don’t risk it, learn the advantages.
While both have great audio and video experiences, there’s feature differences with each having unique advantages and disadvantages.
Join our panel discussion to learn how key considerations can impact your decision about MTRoW vs MTRoA. Learn best practices around design simplicity including requirements for licensing and devices.
How has Zoom surpassed 4,000,000 Paid Phone seats in 3.6 years? Why is the pace increasing towards 5,000,000?
With organizations such as ePlus Technology, Inc. who bring a vast perspective that helps organizations design, orchestrate and seamlessly implement versatile technology solutions.
Join us for a Q&A style discussion to learn how Davidson College migrated from distinct communication silos, some deployed on Premise and in the cloud, to a unified/universal collaboration stack with the Zoom Platform. You will hear and interact with one of Davidson's IT leaders on how they addressed the key requirements of Universities with regards to analog and life safety scenarios. Topics will include and not be limited to the automated tools that were put in place to assist with the migration and the Zoom Days that were held on Campus to demonstrate the simplicity of Zoom Phone and Zoom Rooms resulting in a Faculty/Staff embracing the change and ready to adopt the complete Zoom Platform!
You’re implementing a cool new feature but all you hear is complaints. Or worse, what happens if nobody knows about it or how to use it? Join us for an interactive session to discuss ways to make your implementations go more smoothly on the people side. You don’t have to be a change management expert (or even have it in your job description) to benefit from some of the techniques we’ll cover.
Innovation is something every tech leader says they want to foster, but how do you make that a reality? Drawing on research and experience leading a distributed IT unit, this presentation will discuss what factors can lead to a climate in which innovations arise.
Commonly known as texting, SMS is a system used on most mobile phones. This presentation will briefly explain SMS and various ways programmable SMS can be used as a web service with examples. Code snippets of implementations will be shared for technical audiences and real world SMS experiences will be shared for the wider audience of mobile phone users.
At NC State, a group of women in technology leaders have helped create a WomenInTech community that is thriving, creating networking opportunities for women in technology, and positively impacting technology culture along with growing and encouraging women technology leaders. Join us for a conversation on how to expand this effort across the UNC System.
Dr. Donna T. Petherbridge is the Vice Provost for DELTA (Digital Education and Learning Technology Applications), having previously served as the Interim Vice Provost from April 2021 – December 2021, the Associate Vice Provost for Academic Technology Innovation from July 2017... Read More →
Associate Director for Digital & Organizational Strategy, North Carolina State University
Jill Sexton is Associate Director for Digital & Organizational Strategy at NC State University Libraries. In this role she provides vision and leadership for the Libraries’ Data & Visualization Services, Organizational Strategy, Digital Library Initiatives, and Information Technology... Read More →
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Tuesday October 4, 2022 11:15am - 12:00pm EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Keynote will begin at 12:15, but lunch will be ready earlier so hopefully most people can be seated by then!
Join us for lunch and engaging keynote by Nash Fung!
Nash Fung is a dedicated keynote speaker & magician who devotes his time to inventing new magic and crafting purposeful presentations to empower his audiences. Drawing from his extensive experience as an innovator in the field of magic, he now unveils the curtain as a keynote speaker, sharing with his audiences the magic behind innovative thinking. His original magic was featured on several national and international television appearances (CW network, Travel Channel, Channel5 (UK), etc...), but his best magic feat is still being a dedicated father of a 2 months old son & a 3 yr old little princess :).
Nash Fung is a keynote speaker & magician who dedicates his time to inventing new magic and crafting purposeful presentations to empower his audiences. Drawing from his extensive experience as an innovator in the field of magic, he now unveils the curtain as a keynote speaker, sharing... Read More →
Tuesday October 4, 2022 12:00pm - 1:15pm EDT
Carolina BallroomSheraton Charlotte Hotel
The Apple Managers SIG will the latest best practices for Apple Device Management and state of the UNC17 Jamf Pro MDM service.
SIG will be an open discussion format where best practice is discussed and each institution is encouraged to share their experiences in managing Apple Devices for Zero Touch and Zero Trust deployments. New opportunities for integration with other environments such as MS Azure and Google Identity will be show cased.
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
Everette is a 29 year veteran of IT support much of which has been spent supporting Apple devices. He has worked 10+ year on walk-in and telephone help desk in the NC State academic environment. Currently he does advanced Apple Support, leads a team of full time and student developers... Read More →
Google Workspace - highs, lows, what's coming up on the roadmap. Meet with other UNC Schools to discuss Google Workspace - challenges, upcoming releases, and more!
This is an open-agenda discussion, so please bring topics and questions you wish to discuss with the larger group.
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
IT Manager - Cloud Collaboration and Productivity Services, UNCG
Kevin McClain has 20 years of higher education information technology experience, the last 15 at UNC Greensboro. He has held a variety of roles, from instructional technologist to system administrator. He is currently leading a team administrating and supporting services focused on... Read More →
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
Team Lead and Systems Architect at UNCG with primary responsibility for Microsoft M365 technologies (Teams, OneDrive/SharePoint, Exchange), security technologies (Microsoft Defenders, Microsoft Purview), and endpoint management (SCCM, Jamf).
Systems Programmer/Specialist, Appalachian State University
I am a Systems Programmer/Specialist at Appalachian State University. The team I work for is known as Enterprise, Microsoft, Apple & Chrome OS Systems (EMACS) within the Central IT division. You can read all the fun details at the bottom of this page, https://its.appstate.edu/about/central-it/infrastructure-and-systems... Read More →
Tuesday October 4, 2022 1:15pm - 2:00pm EDT
Mecklenburg 1Sheraton Charlotte Hotel
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
SIG is short for Special Interest Groups. These groups are comprised of individuals from UNC CAUSE member institutions that share a common interest in a topic or technology that is prevalent across institutions.
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Technology Support Specialist, Appalachian State University
Desktop Support Specialist for the Central Campus sector. Specialize in Microsoft Windows, Apple Macintosh, iOS, Android and other desktop and mobile computing environments. Troubleshooting, training and identification of computing needs.
Tuesday October 4, 2022 1:15pm - 2:00pm EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Technology is only useful if it enables the mission of campus. This means strong partnerships between IT and business departments is essential. Hear directly from a campus business department on why a strong partnership is required, what can go wrong if that partnership is not in place, and how to foster trust and collaboration from a business unit perspective.
Case study on how UNC ITS Materials Management and Logistics (MM&L) team have implemented best practices and risk mitigation for global supply chain disruptions to essential voice and networking equipment and supplies.
ECU School of Dental Medicine uses Apple technology for teaching, learning and clinical practice across 15 clinics and 9 locations throughout NC. We connected jamf to MS PowerBI to get a better understanding of our unique environment. It allows us to share IT information with leadership in SoDM and help with troubleshooting workstation and MDM issues.
Do you desire to enhance faculty perceptions of online instruction? During this presentation, we will examine how a nationally recognized teaching credential for faculty can positively impact student success. When financial investments are available for professional development, faculty can reignite their passion for teaching while helping the institution reach its strategic goals.
This presentation will define what a modern Data Governance program is today using the DAMA-DMBOK (Data Management Association – Data Management Body of Knowledge) as the framework reference at East Carolina University.
Scotty Stroup is the director of East Carolina University's Enterprise Data Services team, which supports ECU's databases, data warehouse, enterprise reporting systems, and data governance program. He has over 25 years of experience in the IT industry, with 17 of those years in data... Read More →
Let’s have a conversation about different ways to support course preparation for Quality Matters (QM) review! What are your strategies for training faculty and scaling up the number of courses you are able to support? Institutions have various strategies to support course preparation; we invite you to share yours and gather ideas in a discussion-based format. Attendees will share resources and ideas in a digital handout (a print version will also be available).
Arlene Mendoza-Moran is an Instructional Technologist with Digital Education and Learning Technology Applications (DELTA) at North Carolina State University, where she designs and facilitates workshops and participates in various projects related to technology support and training... Read More →
Instructional Designer, North Carolina State University
Christine Cranford is an Instructional Designer working with Digital Education and Learning Technology Applications (DELTA). She holds a Ph.D. in Rhetoric, Writing, and Professional Communication from East Carolina University. Christine provides instructional design knowledge in... Read More →
Tuesday October 4, 2022 2:15pm - 3:00pm EDT
Mecklenburg 3Sheraton Charlotte Hotel
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Tuesday October 4, 2022 2:15pm - 3:00pm EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Adapting to ever-changing campus circumstances can seem daunting. Mobility, working and learning from anywhere, digitization, and IoT are enablers and drivers for a modernized hybrid campus. But these modernization factors can create challenges for IT support of the campus network and data security. This session will highlight various use cases on today’s hybrid campus, as well as the network infrastructure and software needed to ensure high performance connectivity and security. Join us to learn more about strategies and tools available to assist IT in handling today’s technologies with ease, and with the flexibility needed for future demands.
Gerri Hinkel is Director of Solutions and Vertical marketing. Over her 30-year career, she has developed a passion for how technology helps people and organizations. Her focus at Aruba is to help various industries re-define the role of the network from a foundational "connector... Read More →
Chris Tingley is Senior Solutions Education Marketing Manager. Chris is a former k-12 marketing teacher, and a former tenured marketing and strategy professor whose research publications focused on business and marketing simulations. His focus at Aruba is to help position Aruba’s... Read More →
Tuesday October 4, 2022 3:30pm - 4:00pm EDT
Carolina ESheraton Charlotte Hotel
Zero trust (ZT) is the term for an evolving set of cybersecurity paradigms that move defenses from static, network-based perimeters to focus on users, assets, and resources. A zero-trust architecture (ZTA) uses zero trust principles to plan industrial and enterprise infrastructure and workflows. Zero trust assumes there is no implicit trust granted to assets or user accounts based solely on their physical or network location or based on asset ownership (enterprise or personally owned). Authentication and authorization (subject and device) are discrete functions performed before a session to an enterprise resource is established. Zero trust is a response to enterprise network trends that include remote users, bring your own device (BYOD), and cloud-based assets that are not located within an enterprise-owned network boundary. Zero trust focuses on protecting resources, not network segments, as the network location is no longer seen as the prime component to the security posture of the resource. -NIST 800-207
Cambridge Computer, an NC HUB Partner, are experts in navigating the budget and staffing constraints our public sector clients are facing; when that becomes coupled with an ever-growing list of security compliance needs, figuring out the best solution can be an overwhelming and daunting task.
To combat these challenges, our projects over the last several years with your peer institutions have revolved around consolidation and simplification. Two examples we will be showcasing today are Scale Computing and CheckPoint. We think Scale tells a unique story in helping clients reduce virtualization costs across a myriad of use cases (VDI, DevOps, ROBO, and more) Checkpoint has been a great fit for clients given their simplification of products into a single console to manage threats from multiple vantage points.
Nathan Pannell is a Technical Consultant for Cambridge Computer, located in the Virginia region. Nathan came from the higher education space with over a decade of experience working as one of Regent University's IT Directors. He oversaw and participated in many disciplines, including... Read More →
Tuesday October 4, 2022 3:30pm - 4:00pm EDT
Mecklenburg 2Sheraton Charlotte Hotel
A great Wi-Fi experience requires a fast, reliable, and easily supported wireless network. But, it doesn’t stop there. Campus networks must support many different IoT use-cases; from students, facilities management, public safety, and others in a secure and repeatable manner. Access must be provided which enforces security policy and ensures that system and device owners can manage pre-shared keys, device on-boarding, and device lifecycle management.
IoT Assurance from Juniper Networks meets those demands while reducing the support requirements from the network, security, and Wi-Fi teams.
IoT Assurance is just one piece of the AIOps group of technologies, which offers best-in-class visibility and tools to empower your IT staff, reduce meantime to repair, and provide a phenomenal experience to end users, whether they are students, faculty, staff or guests.
Join us to learn more about IoT Assurance, and the rest of the AIOps experience.
Don't be fooled by JD's marketing title. His first certification was on Windows NT 4.0. Much of the last two decades was spent working in LAN/WAN and Wi-Fi. Aside from various vendor certifications he is a Certified Wireless Network Trainer, Certified Wireless Network Expert #366... Read More →
Tuesday October 4, 2022 3:30pm - 4:00pm EDT
Governor's Ballroom 1Sheraton Charlotte Hotel
Join Mark Knox, Vertical Solutions Consultant for Sharp/ NEC as he dives into creating social, safety and learning environments using a variety of display technologies. Mark will help you enhance your campus experience by examining applications ranging from classrooms to athletics. Attendees will away with methods on creating creative spaces!
Learn what NC State is doing to prepare for the end of unlimited storage with Google Workspace and how we will work with our campus community to prepare for, support, and move forward with storage limits.
Assoc Director, Information Technology, North Carolina State University
I work in the Office of Information Technology, division of Outreach, Communications, and Consulting. I have the OIT training team reporting to me, as well as being the team lead for the cross-functional Google Service Team (GST).
Katie McInerney is the Training Coordinator for the Office of Information Technology at North Carolina State University. As a trainer in technology for over 10 years, she has worked closely with faculty, staff, and students on various educational software, products and applications... Read More →
Tuesday October 4, 2022 4:15pm - 5:00pm EDT
Mecklenburg 1Sheraton Charlotte Hotel
Learn about using Apps Script and the Google Chat API to write a chatbot.
Our campus uses Google Chat as one channel for individual and group communication. While the ability to communicate and collaborate more quickly is certainly an advantage in today's workplace, there are times when sending an instant message may not be ideal. The Chat Scheduler chatbot was developed using Apps Script to allow users to prepare a message to a chat or space and schedule it for posting at a specified time in the future.
In this session, we'll discuss the use of Apps Script and the Google Chat API to develop the Chat Scheduler chatbot. The presentation is targeted to those interested in learning more about using Apps Script for writing Google Chat integrations.
Lead Application Programmer-Developer, Appalachian State University
Michelle is the Lead Application Programmer-Developer in Academic Technologies at Appalachian State University. Her role involves developing and updating the academic web applications used on campus, including the learning management system (AsULearn). Before joining the AT team... Read More →
Tuesday October 4, 2022 4:15pm - 5:00pm EDT
Mecklenburg 2Sheraton Charlotte Hotel
Presentation on how to best prepare for certification exams and how to get back into the habit of studying as an adult learner/older employee that has been out-of-practice for several years
This interactive learning event will help instructors and supporters of Canvas to identify the core Canvas functionalities around grading that enhance transparent communication, help reduce student anxiety and increase engagement, and help create a caring instructor presence in the course, while still creating the accountability and measurability required for a good course experience.
Senior Educational Technologist, Western Carolina University
Dr. Jonathan Wade serves as the Senior Educational Technologist at Western Carolina University. He has been serving the public good in promoting education and personal development for over twenty years as an instructor in community service organizations, higher education, and adult... Read More →
Tuesday October 4, 2022 4:15pm - 5:00pm EDT
Governor's Ballroom 1Sheraton Charlotte Hotel
A major LMS update creates challenges for instructor training teams. The DELTA approach to moving to Moodle 4.0 began with teasers and marketing and developed into weekly workshops and a roadshow embedding training and coaching in colleges and departments across campus to expand our reach. In this session, we will share our process and resources for supporting this major LMS update.
Lead Instructional Technologist, North Carolina State University
Yiling Chappelow is a Lead Instructional Technologist with Digital Education and Learning Technology Applications (DELTA) at NC State. Her job involves supporting faculty with best practices of using educational technologies by developing and facilitating a variety of workshops.
Associate Director of IT Training for DELTA, North Carolina State University
Bethany Smith is the Associate Director of Instructional Technology Training for DELTA: Distance Education and Learning Technology Applications for NC State University. As Associate Director, Bethany provides oversight of DELTA's training programs as well as delivers workshops on... Read More →
Instructional Technologist, NC State University, DELTA
Kerri Brown Parker, M.Ed. is an instructional technologist with the Digital Education and Learning Technology Applications (DELTA) group at NC State University. She facilitates workshops and creates training materials for instructors across different departments and colleges at NC... Read More →
Arlene Mendoza-Moran is an Instructional Technologist with Digital Education and Learning Technology Applications (DELTA) at North Carolina State University, where she designs and facilitates workshops and participates in various projects related to technology support and training... Read More →
Bowlero is located on the 1st floor of the Epicentre, just a 7 block or 15 minute walk from the conference hotel. UNC CAUSE is also providing transportation to and from this event. Catch the UNC CAUSE shuttle outside the front entrance of the Sheraton for a ride to and from Bowlero. Transportation will run continuously throughout the entire event.
Tuesday October 4, 2022 6:00pm - 8:30pm EDT
Bowlero Downtown Charlotte210 E Trade Street D-164 Charlotte, NC 28202
After two years of heroically supporting the campus through Covid transition to remote work, hybrid operations, and back to “normal”; our Campus Hardware Program was battered, bruised and at the breaking point. It was time to “fix all the things”: staffing and training issues, physical spaces, lifecycle standards, custom vs pre-built machines, campus and external partnerships, and more.
This presentation will discuss East Carolina University CIO’s vision for a central dashboard to monitor the organization’s technology, the journey to develop this vision, what the dashboard looks like today, and what is to come.
Scotty Stroup is the director of East Carolina University's Enterprise Data Services team, which supports ECU's databases, data warehouse, enterprise reporting systems, and data governance program. He has over 25 years of experience in the IT industry, with 17 of those years in data... Read More →
Zach Loch serves as the Associate Vice Chancellor and Chief Information Officer of East Carolina University. As CIO, Zach is responsible for an IT organization of over 200 staff and a $38M IT budget, sets the vision and direction of technology initiatives and programs at ECU, and... Read More →
Wednesday October 5, 2022 9:00am - 9:45am EDT
Mecklenburg 2Sheraton Charlotte Hotel
The Zero Trust Framework raises valid questions about risk reduction. But, as one CISO used to say, "we have to trust someone eventually, right?" Or do we? Universities, are built on a philosophy of openness and enrichment of public understanding. How do we preserve the public's trust while securing our resources, and is there a philosophical discussion to have around doing so?
Michael G. Williams is the Network Security Team Lead for UNC Chapel Hill's Information Security Office, working in every area from day-to-day change control to long-term planning and campus community outreach, He has worked in dedicated security roles since 1999, in both private... Read More →
Wednesday October 5, 2022 9:00am - 9:45am EDT
Carolina DSheraton Charlotte Hotel
Hear our story about creating and piloting a Moodle roadmap plugin as a multidisciplinary team with expertise in instructional design, media design, application development, and research. We will share the iterative design, development, and evaluation process and preliminary findings. We will also introduce the plug-in features and discuss the significance for post-pandemic teaching and learning.
Instructional Designer, North Carolina State University
Yan Shen is an instructional designer from DELTA at NC State University. She works with faculty, media developers, assessment specialist to design and evaluate innovative pedagogy, media, and tools for online, face-to-face, and blended courses. Yan has an academic background in learning... Read More →
Our session will outline a pandemic hit redesign project to develop an online tourism micro-entrepreneurship course. We will share our process and solutions for how we created an experiential learning environment online, bringing real life experience to the course and using active learning strategies to build an online community.
Lead Instructional Designer, North Carolina State University
Jakia Salam is an Instructional Designer at DELTA where she works as a project lead and instructional designer for DELTA Grant projects. She works closely with faculty, new media team and project coordinator team to design, develop, and evaluate online, hybrid and face-to-face courses... Read More →
Meeting to discuss where video services falls within our collective institutions. Is it managed by central IT, or by another group? Is it viewed as an enterprise service, or is your campus the wild wild west? We would love to start a conversation on this topic.
Wednesday October 5, 2022 9:00am - 9:45am EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Update to Shift-left Journey presentation given in 2018 that includes new initiatives and overall status, as well as, the IT Help Desk receiving the 2022 HDI: Best Service and Support Organization award based on efforts in Shift-left.
Diversity, equity, inclusion & belonging have been hot topics throughout our university communities, especially since the murder of George Floyd. What are ways that you are promoting DEI&B within your organization? Have you established a group that focuses these efforts within your IT community? Join us for a discussion about efforts to create a more inclusive IT work environment.
Snr Director, OIT Outreach, Communications & Consulting, North Carolina State University
Stan North Martin serves as the senior director of Outreach, Communications & Consulting within the Office of Information Technology at NC State University. The unit provides a wide variety of support services for the campus community. During his career he has been fortunate to have... Read More →
To improve compliance, IT risk management, and IT support within our decentralized IT structure at NC State University, our Office of Information Technology is working with cross-campus IT stakeholders to establish a central inventory within our ServiceNow Configuration Management Database. NC State is in the process of expanding this resource inventory to include data from all IT assets.
Director of Information Security, Risk & Assurance, NC State University
20+ years in Information Technology roles. 14+ years in a leadership role in Information Security. Of those 20+ years, over 15 have been at state funded academic institutions. In addition, I earned my MBA in May 2008, which greatly aided me in fulfilling my goal of integrating information... Read More →
I have been an IT project manager with NC State University since 2018. My main project focus areas have been IT security and IT infrastructure where I specialize in consensus building, communication, and structured processes.
Wednesday October 5, 2022 10:15am - 11:00am EDT
Mecklenburg 2Sheraton Charlotte Hotel
Slide presentations can lead to inflexibility for instructors and cognitive overload for students. Yet, slides can help instructors organize and increase the use of visuals. Instructors should think deeply about selecting instructional materials, including slides, digital handouts, and websites that students can interact with and use to access the content after an instructional session.
Instructional Technologist, NC State University, DELTA
Kerri Brown Parker, M.Ed. is an instructional technologist with the Digital Education and Learning Technology Applications (DELTA) group at NC State University. She facilitates workshops and creates training materials for instructors across different departments and colleges at NC... Read More →
Wednesday October 5, 2022 10:15am - 11:00am EDT
Governor's Ballroom 1Sheraton Charlotte Hotel
The best laid plans of mice and men often go awry. As a Moodle campus we knew that Moodle 4 was coming. This alone was a large undertaking with multiple months of planning. What we did not predict was how many times it would be delayed. In this session we will discuss our original timeline, the tough decisions we had to make and how we informed our community of these changes.
Associate Director of IT Training for DELTA, North Carolina State University
Bethany Smith is the Associate Director of Instructional Technology Training for DELTA: Distance Education and Learning Technology Applications for NC State University. As Associate Director, Bethany provides oversight of DELTA's training programs as well as delivers workshops on... Read More →
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Wednesday October 5, 2022 10:15am - 11:00am EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
Technology Support Specialist, Appalachian State University
Desktop Support Specialist for the Central Campus sector. Specialize in Microsoft Windows, Apple Macintosh, iOS, Android and other desktop and mobile computing environments. Troubleshooting, training and identification of computing needs.
Case study on how to mitigate risks with business continuity when employees leave the University and how to capture essential duties and responsibilities prior to their departure
How do you demonstrate the impact of your QA efforts and use this information to sustain and build your work? In this session, we will share how we do this, provide links to survey instruments, present results, and discuss how to incorporate evaluation into QA plans.
Senior Instructional Designer, North Carolina State University
Rebecca is a Senior Instructional Designer in NC State's Distance Education and Learning Technology Applications (DELTA). She works primarily on online courses to solve specific instructional challenges and to promote best practices in course design. Her current professional interests... Read More →
Wednesday October 5, 2022 11:15am - 12:00pm EDT
Mecklenburg 2Sheraton Charlotte Hotel
This slot can be reserved by any conference attendees to discuss pertinent topics of interest. Reservations are first-come, first-serve by writing on the board outside the room.
Wednesday October 5, 2022 11:15am - 12:00pm EDT
Governor's Ballroom 5Sheraton Charlotte Hotel
